My good friend Jessica has a book coming out in February. She took the risk of asking Anne Lamott, one of my very favorite writers, to provide a blurb for the book jacket. The message she got back from Anne Lamott’s agent was that Anne had declared a blurbatorium–a creative and less unpleasant way of saying no to such requests.
I wasn’t completely surprised by this. I’d attended a talk by Lamott at the 92nd Street Y when her book Blue Shoe came out. She declared on the stage that night that she almost stopped writing books because of her dread of autographing them. She is a role model for how to take care of yourself in spite of others’ needs and projections. She gently and humorously tells the truth.
I love her power of example. What it demonstrates is that with creativity, grace and humor, any one of us can steer clear of tasks that weigh us down and stay focused on the work we love and thrive on.
I’m curious to hear what creative ways you’ve found to respectfully and lovingly say NO.


11 comments
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November 18, 2008 at 11:20 am
Gini Fischer
Jane,
I struggle with this one… I am so glad for the reminder this morning!
I am off to volunteer 4 hours of my day today, to teach 2 portrait classes in Stamford.
It is a favor to a friend and a worthy cause, and yet….
there is so much else I need to be taking care of.
November 18, 2008 at 11:22 am
Lisa
One of my favorite ways to say no is a phrase that Paul Newman used to decline autograph requests: I don’t do that. When I’m approached with a work request that I want to decline, I just say “I’m sorry, but I don’t do that.” Sometimes I add “at this time” if I think I’d like to in the future.
November 18, 2008 at 11:38 am
janepollak
@Gini
Thanks for sharing this. I used to overcommit my time regularly and then resent it. Looking at my schedule these days I see only things I love doing and service I enjoy giving. Feels great!
@Lisa
I love the simplicity of this. Thanks for sharing the wisdom you learned from Paul Newman.
November 19, 2008 at 10:21 am
Gigi Goldman
I find it easier to say no when I remind myself that by saying NO to one thing I am saying YES to something more important to me. For example, when I say no to some planning meeting at 3pm it means I am saying YES to being with my children as they come home with all kinds of news from school.
November 19, 2008 at 12:40 pm
Aprille Janes
Hi Jane,
A great discussion that I’ve commented more about it on my own blog and linked back to you, hoping to generate more discussion. I hear this issue from my own clients over and over – difficulty with the word no. When someone is in caretaking mode over a ‘no’ I always ask “Who is getting lost in this?” Wen they look more closely, they realise they leave themselves out of the equation if they say ‘yes’ when they really mean ‘no’
Thanks for starting the discussion!
Aprille
November 19, 2008 at 2:38 pm
janepollak
@Aprille
That’s such a good question to ask. A part of me always wants to be the hero, but at what cost? Thank you for bringing it back to this fundamental issue.
November 19, 2008 at 2:58 pm
Diane
Hi Jane
A very good friend of mine once said: “No” is a complete sentence. What a concept! I try to say no in a way that hopefully the person asking for my time will receive as an explanation rather than as rejection, i.e., “Thank you for asking, but at the moment my schedule is too full to take on another commitment.” The person asking may still feel rejected, but I know how much I appreciate a “kind rejection”, so I try to do the same. I also let people know that I’ve resigned from the superwoman committee. What a relief!! This is such an important lesson for women who feel the need to be all things to all people…all the time!
Diane
November 19, 2008 at 9:02 pm
Terry
We can all use reminders on this one! One of the best pieces of advice I ever read about saying no: don’t try to give any reasons or excuses for your “no.” We women especially tend to say, “No, I’ve got to help the school that day and I’m so busy with duties at work” etc etc. If you add those excuses, it weakens your stance. So, you should just say: “No, I’m sorry, but I really can’t.” You can add “at this time” as Lisa suggested if you wish.
November 20, 2008 at 12:15 pm
Jackie E-S
It’s all too often just plain hard for me to say ‘no’. I struggle with the right words to soften the way. At what expense? — I am still wasting time on something that I should rather be doing! What a great idea for having a handy “one liner’ to handle (most) situations. Love the “I don’t do that”. Slight variations are “No, I don’t do that” (just to practice the word ‘no’, lol). And “Sorry, I don’t do that” to give the soft touch (if, and only if, I really am sorry). Thanks Jane for letting me re-think this and making a commitment to myself to do better in the future.
November 20, 2008 at 4:41 pm
janepollak
@Jackie, Terry, Laurie and Diane
I didn’t realize this was such a popular topic and that we all give a lot of consideration to how we say “no.” Thank you, each, for your additional thoughts, wisdom and kindness.
November 20, 2008 at 10:41 pm
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