Every woman I know recognizes the impact of receiving a turquoise box with a white satin ribbon around it tied in a bow. The message is that someone has gone to the very best jewelry store in the world and selected a gift for you. It almost doesn’t matter what’s in it, because the presentation supersedes the contents. At least, that’s what Tiffany has worked since 1837 to create.
So when my handyman gave me the bill for repairing my kitchen faucet yesterday, I did a double-take at the cost of the replacement cylinder- $85. But then I had to laugh when I saw that it had come packaged in the Klaff’s equivalent of the Tiffany packaging (shown here in the photo next to my printer so you can see how tiny it is). Somehow it softened the blow.
I’m curious what my entrepreneurial colleagues are doing to soften the blow? What’s your Tiffany bag these days, or always?


5 comments
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September 30, 2009 at 10:13 am
Lennie Rose
We soften the blow by making things free – by giving great value in our experiences and not charging for them. Our business model is a monthly membership model. If you join the Big Ooga community for $14.95 a month with no obligation or contract, you can come to our monthly meetings free AND bring a guest AND learn something new while connecting through “play it forward” sessions. Then we sweeten the pot even further with a new technology called WEAVE THE PEOPLE – where people can meet everyone before and beyond the meetings. What we are “selling” is generosity of spirit – what we are living is the philosophy that playing it forwarding and adding value is how we raise our own value. Ooga is the sound of people lifting each other.
October 1, 2009 at 8:20 pm
janepollak
@Lennie Rose
I love what you’re up to and have just subscribed to your blog. Thanks for writing and letting me know about you.
October 1, 2009 at 8:44 pm
Lennie Rose
And I love that you’re thinking out loud bravely and have alerted Big Oogans to YOUR sound!
October 7, 2009 at 12:32 pm
Lennie Rose
Jane, – wanted to thank you for the comment on the Can post – which I accidentally deleted between the iagra-vay ads. I had somehow hoped it was not too much, and you confirmed this. We’ve not met in person yet, but IRL people confuse me with never having had a worry in the world. Truth be told – I’ve bounced back from so many things you’d think my head was rubber. G.S. Patton said, Success is how high you bounce after you’ve hit bottom.” Never thought I’d resonate with THAT General – when we’ve got our own one in the family!
LR
October 9, 2009 at 9:04 pm
janepollak
@Lennie Rose
You’re so funny! Love your humor, especially showing appreciation for Patton. Who knew?!